Dear PTI Punch Tools,
Firstly I would like to thank you and everyone involved in Punch Tools for your hard work, prompt manufacture and exhaustive design efforts for the project you completed for our facility. To date the new installation has worked out very well, much to the appreciation of everyone on site from the operators on the line to the Plant Manager.
As can be expected with every large project involving a new design and retro fit on old machinery there were bridges to cross and unforeseen problems to solve. I am delighted to say that your company really impressed me with their prompt response to these problems.
In addition I was very impressed with Punch Tools efforts to keep our on-site Millwrights and technical staff included in the design stage to make sure everyone was happy with the initial design and final outcome.
Since our company arrived in Canada we have been looking for reliable companies to provide support and complete projects. I do believe with Punch Tools I have found such a company and I look forward to working with you in the future.
Best Regards,
Brian Lehane
Production Engineer